Deposit Dana is a service that allows Users to transfer funds through Bank-account and/or cellular phone/smartphone (Send Money) features in DANA application. In addition, it provides User with the ability to send money to other DANA users or non-DANA users via chat/messaging and through agents in collaboration with EDIK.

Using the Send Money feature, User may input the recipient’s identity information such as for instance name, date of birth and/or telephone number in accordance with his/her identity card, in addition to the nominal money to be sent. Moreover, the sender will have to provide a code and/or OTP in addition to other security methods determined by EDIK to be able to ensure the authenticity of the recipient’s identity.

By entering the requisite data, User consents and agrees allowing EDIK to access his/her mobile telephony system (phonebook) for the purposes of sending money to other DANA users or non-DANA Users. If User fails to supply EDIK with his/her telecommunications services password and other security mechanism, EDIK will soon be denied the use of User’s telecommunications system and he or she will not be able to send money utilising the Send Money feature.

In the event of failure and other reason which is why EDIK struggles to send the amount of money, it’s the responsibility of User to contact his/her Bank in the united states of withdrawal and/or Agent for processing. This is done in accordance with the Bank’s and/or Agent’s policies on the matter, including however, not limited by fees for sending money or the withdrawal of a payment instrument.

The total amount of DANA balance or card that’s stored in DANA can be utilized for payment of services on the DANA application, or for purchases at Merchant, with due observance of the policies of the issuer of the payment instrument. If the transaction is carried out on the DANA application, EDIK will forward the payment instructions to the issuing party of the relevant payment instrument.

If your User uses the DANA Balance or perhaps a payment instrument to produce Transactions at Merchant, he or she is obligated to cover the prices for such transactions at the Merchant’s premises. If he or she doesn’t pay, he or she will not be entitled to receive any refunds from the Merchant.

EDIK will inform the Users of any changes in DANA Protection Policy and/or its terms and conditions through communication media. Furthermore, EDIK reserves the best to alter its DANA Protection Policy and/or its terms of conditions without prior notice.

DANA Protection is a form of protection provided by EDIK to Verified Users against unauthorized transactions in DANA accounts, because of account take over (ATO). In order for a User to claim DANA Protection, he or she must first follow the procedures and steps set by EDIK.

For more information about DANA Protection, go to the DANA website or DANA application.

Besides the Send Money, Direct Debit and DANA Business Account features, EDIK also offers other features. These features may be activated by the User in accordance making use of their preferences and needs. However, these features are not guaranteed to generally meet User requirements. Furthermore, EDIK cannot guarantee the accessibility to the services offered in these features. Nevertheless, EDIK will try its best to make sure the services are available and meet User needs.